Privacy Policy

Effective Date: November 23, 2025  |  Last Updated: August 22, 2026

Neiroha Labs LLC ("we," "us," or "our") operates the Preludio mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your information when you use our App.

Information We Collect

Information Stored Locally on Your Device

Preludio stores your personal content locally on your device. This includes:

This data is stored in a local database on your device and is not transmitted to our servers. If you turn on iCloud Sync, some of this data is also stored in your own private iCloud database — see iCloud Sync below.

Information Collected Automatically

When you use the App, we automatically collect certain information to help us improve the App and fix issues:

Analytics Data (via Mixpanel)

  • An anonymous Installation ID (a randomly generated identifier unique to your app installation)
  • App usage events such as starting or completing practice sessions
  • General feature usage patterns

Crash and Error Reports (via Sentry)

  • App crash logs and error information
  • Device and operating system information
  • App version and build number
  • Screenshots and diagnostic data when errors occur

This information is collected anonymously and cannot be used to personally identify you.

How We Use Your Information

We use the information we collect to:

Third-Party Services

We use the following third-party services:

Mixpanel (Analytics)

We use Mixpanel to collect anonymous usage analytics. Mixpanel receives your anonymous Installation ID and app usage events. For more information, see Mixpanel's Privacy Policy.

Sentry (Error Tracking)

We use Sentry to collect crash reports and error logs. This helps us identify and fix problems in the App. For more information, see Sentry's Privacy Policy.

Apple iCloud (Sync — Optional)

If you turn on iCloud Sync in Settings, your practice data is stored in your own private iCloud database, under your Apple Account, so it can be shared between your devices.

What is synced: profiles, practice sessions, lesson note text, songs and ratings, practice lists, achievements, reminders, and the photos and audio recordings you capture.

What is not synced: videos, unless you choose to sync a specific video (or a lesson's videos) yourself. Videos you have not opted in remain on the device that recorded them.

Important:

Data Storage and Security

Device Permissions

The App may request the following permissions:

You can manage these permissions at any time through your device's Settings.

Children's Privacy

Preludio is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at the email address below, and we will take steps to delete such information.

Your Rights

You have the right to:

Data Retention

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App or on our website. Changes are effective when they are posted.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

hello@neirohalabs.com